Demande de disponibilité

Note d'information relative au traitement des données personnelles

Why this notice
HGI SRL (hereinafter indicated as “Company” or “Holder”) is committed to respect and protect your privacy and wants you to feel safe while navigating on our website, as well if you decide to log yourself and provide us your personal data, in order to use all services given to Users and/or Customers. In this page, the Company intends to provide some information on the personal data processing, related to all users who want to visit us or consulting our website, that is accessible, by telematics, starting from the web site address www.hotelgrandeitalia.com. The information is given for the Company website only and not for other websites possibly consulted by the user through link (for those, reference is made to the respective information/policies on the subject of privacy). Reproducing or using pages, materials and information contained in the website, by any means and or any support, is not allowed without a preventive written consent by the Company. It is permitted the copy/print for personal use only and not commercial (for requests and clarifications, please contact the Company to the addresses below). Other contents’ uses, services and information present on this website are not allowed.
In relation to offered contents and provided information, the Company will make sure to keep the website contents reasonably up to dated and revised, without offering any guarantee about adequacy, accuracy or completeness of provided information and so declining explicitly the responsibility for any error of omission in the information provided in the website.

Origin – Navigation data
The Company informs that your given and acquired personal data, together with the request of information and/or contact, your log to the website and use of services through smartphone or any other device in order to access the Internet, as well as the necessary data for the services provision, including navigation data and all data used for purchasing products and services offered by the Company but even the only data so called of “navigation” from the site by the users will be processed in compliance of the applicable legislation. All IT systems and software procedures used for the operation of this website acquire, in the normal operation course, some personal data whose transmission is implicit in the use of the Internet.
It deals with information which are not collected to be associated to identified interested parties, but, by their very nature, they might allow navigation users’ identification, through elaborations and associations with data held by third parties. To this category of data belong the “IP addresses” or computer domain names utilized by the users connecting to the website, the addresses in URI notation (Uniform Resource Identifier) of the requested resources, the time of the request, the used method in submitting the request to the web server, the file size obtained in response, the numerical code indicating the answer status from the web server (successful, error, etc.) and other operational system related parameters and to the user’s computer environment. These data are used for the sole purpose to obtain site anonymous statistical information and to check the correct Company website operation. It is noted that the aforementioned data might be used for the ascertainment of the responsibility in case of computer crimes against the Company’s website or to other websites connected to it: except for this eventuality, the web contacts data do not persist for more than a few days.

Origin – data provided by the user
The Company collects preserves and processes your personal data for providing the products and services offered on the website or for legal obligations. Regarding some specific Services, Products, Offers, the Company will be able to process your data even for commercial purposes. In such cases, a specific consent is required, separate, optional and always revocable in the manner and at the addresses indicated below.
The optional e-mail sending, explicit and voluntary to the indicated addresses on the website appropriate section as well as the compilation of questionnaires (ex. form) , the communication through chat, push notification through APP, social network, call center, etc., involves the next acquisition of some of your personal data, included those collected through the App and related services, necessary to answer to requests. We also inform you that time of mobile use connection in order to get to contents and digital services directly offered by the Company or by our Partner may be necessary to transfer your personal data to such third parties. We put in evidence you could access to the website or connect to areas where you could be enable to publish information using blog or message boards, communicate with others, f.e. coming from the page Company on Facebook, LinkedIn, YouTube, and other social network websites, review products and offers and publish comments or contents. Before interacting with those areas, we invite you to read carefully the General Use Conditions, taking into account that, in some circumstances, the published information may be viewed from anyone who has access at Internet and all information that you include in your publications may be read, collected and used by third parties.

Purpose of the processing and legal basis
The data are processed for the purposes:
1) Strictly connected and necessary to the registration to the website www.hotelgrandeitalia.com, to the developed App or made available by the Company, to the use of the related information services, to the management of contact request or information, to performing products purchases and offered services through the Company website;
2) For ancillary activities connected to the User/Client request management and sending of reply, which can expect the transmission of promotional material: for the completion of purchasing offered products and services order, including all aspects related to credit card payment, shipment management, of the possible exercise of the right of rethinking expected for distance purchases, the up to date on products availability and services temporarily not available;
3) Related to the fulfillment of obligations required by Community and national regulations, to the protection of public order, to the ascertainment and repression of crimes;
4) Direct marketing, namely, the sending of advertising material, direct sale, carrying out market resources or products or commercial services communication offered by the Company; such activity may also concern even products and services of Companies part of the Company Group and be performed through sending of advertising/informative/promotional material and/or the invitation to participate in initiatives, events and offers to reward users/clients, done with “traditional” methods ( as an example, paper mail and/or operator calls), or through contact automated systems (as an example, SMS text messages and/or MMS, telephone calls without operator, e-mail, fax, interactive applications), according to the art. 130 c. 1 and 2 of D. lgs 196/03 and s.m.i.
The data provision for the purposes to the points 1), 2) and 3), connected to a pre-contractual phase, or functional to the user’s request or expected by a specific regulatory provision, it is compulsory and, in default, won’t be possible receiving the information and accessing to the possibly services requested; with reference to the point 4) of the present information, the consent to data processing from the user/client is instead free and optional, always revocable without consequences on products and services use except the impossibility for the Company to keep up to date on new initiatives or on particular promotions or advantages possibly available.
The Company will be able to send commercial communications related to products and/or services similar to those already used, according the Directive 2002/58/UE, using the e-mail coordinates, or paper ones, indicated by you in such occasions and to which you can oppose with modalities and addresses next indicated.

Methods, logic of data processing, data conservation times and security measures
The data processing is performed even with the help of electronic or automated means and is carried out by the Company and/or third parties collaborating in order of memorizing, managing and transmitting the data themselves. The data processing will be performed with organization and processing logic of your personal data, also related to the log originated by the access and use of services made available through the web, of products and services used in connection above indicated and, also, in order to guarantee the security and data confidentiality. The processed personal data will be stored for the period prescribed by the law in the applicable time. Always related to the data security, in the website section prepared for particular services, where some navigator user’s personal data are required, those data are encrypted through a security technology called Secure Sockets Layer, (shortened) SSL. The SSL technology encodes the information before being exchanged through Internet between the user’s computer and Company’s central systems, making them incomprehensible to all non-authorized and ensuring in such way the confidentiality of transmitted information; moreover the performed transaction using electronic payment instruments are realized using directly the service provider’s paid platform (PSP) and the Company stores the minimum set of information only, necessary to manage possibly disputes. Right with reference to the user/client’s personal data protection aspects you are invited, according art. 33 GDPR, to report to the Company any circumstances or events from which may discern a potential “personal data violation” (data breach) in order to allow an immediate evaluation and the adoption of actions aimed to counteract such event, sending a communication to privacy@hotelgrandeitalia.com or contacting the Client Service. The measures taken by the Company do not exempt the Client from paying the necessary attention to the use, where required, of Password/PIN of adequate complexity, to be regularly up to dated, above all in case he/she is afraid in case they have been violated/known from third parties, as well as keep carefully and make it inaccessible to third parties, in order to avoid improper uses and not authorized.

Cookies
A cookie is a short text string sent to your browser and, in case, saved on your computer (alternatively or on your smartphone/tablet or any other device used to get to Internet); such sending generally occurs whenever you visit a website. The Company utilizes cookies for different purposes, in order to offer you a fast and safe digital experience, for ex., allowing you to keep active your connection in the protected area during the navigation through the website pages. The memorized cookies on your terminal cannot be used for recalling any data from your hard disk, transmitting computer virus or identifying and using your e-mail address. Each cookie is unique in relation to the browser and used devise in order to accessing to the website or using the Company App. Generally, the cookie purpose is improving the website operation and the user’s experience using the same, even if the cookies may be used to send promotional messages (as specified below). For more information on what the cookies are and how they do work, you can consult the website “All about cookies” htpp://allaboutcookies.org. For detailed information on cookies, please read the dedicated page (www.hotelgrandeitalia.com)

Communication areas and data processing
For the pursuit of the above mentioned purposes, the Company will be able to communicate and have it dealt with, in Italy and abroad, the users/clients personal data to third parties with whom we have relationships, where these third parties supply services upon our request. We will provide to these third parties the necessary information only to carry out the required services taking all the measures in order to protect your personal data. The data could be transferred outside the Economic European Area, if necessary, for the management of your personal contract relationship. In such case, to the data recipient subjects will be imposed protection and security obligations equivalent to those ensured by the Holder. In case of services’ use directly offered from Partners, we will provide the sole necessary data for their execution. In any case, only the necessary data will be communicated to pursuit the intended purposes and will be applied, the applicable guarantees to data transfers towards third countries. We could also disclose the personal data to our commercial suppliers, for marketing reasons, and so appointed as processing external responsible. Moreover the personal data might be communicated to the competent public bodies and authorities for requirements fulfilling rule obligations or for assessment of responsibility in case of computer crimes against the website and communicated to, or allocated at third subjects (as responsible or, in case of electronic communication services’ suppliers, of autonomous holders), offering computer services and telematics ( for ex.: hosting services, websites management and development) that the Company uses in order to carry out the tasks and activities even of technical nature, instrumental to the website operation. The subjects belonging to the above-mentioned categories operate as separate Holders of the processing or as Responsible appointed by the Company for this purpose.
Moreover, the personal data will be known by Company’s employees/consultants who are duly instructed and nominated in charge for the processing.
The recipients’ categories to whom the data may be communicated are available addressing to Company as here below indicated.

Rights of the interested parties
Anytime you can exercise the rights recognized by the law, including:
a) Accessing to your personal data, obtaining evidences of the aims pursued from the Holder, of involved data categories, of recipients to whom the same can be communicated, of the applicable conservation period, of the existence of automated decision-making processes;
b) Obtaining without delay the inexact personal data correction, concerning yourself;
c) Obtaining, if expected, your data cancellation;
d) Obtaining the limitation of processing or opposing to it, when possible;
e) Requesting your given data portability to Company, that is to say to get them in a structured format of common use and readable from automatic device, even to transmitting those data to another Holder, within limits and expected constraints by the art. 20 GDPR;
Moreover, you will be able to propose a complaint to the Guarantor Authority for the Personal Data Protection according art. 77 GDPR.
For data processing referred to point 4) the Client will be able to revoke the consent and exercise the right of opposition to the direct marketing (in “traditional” form and “automated”). The opposition, in the absence of contrary indication, will be referred both to traditional and automated communications.

Processing Holder
The Processing Holder, according art. 4 GDPR, is HGI SRL, Rione S.Andrea, 597 – 30015 Chioggia (Ve) P.IVA: 03930090273 – C.F.: 03930090273
The above-mentioned rights may be exercised, upon request, from the Interested with the methods made known by Client Service or on the Company Website, or using the following references: Visentini Francesca (francesca@hotelgrandeitalia.com).
The Website use, including those destined to a tablet/smartphone, from the Client and/or User, implies full knowledge and acceptance of the content and of any indications included in this information version published by the Company when the site is accessed. The Company informs that the present information can be amended without any prior notice and so a periodic reading is recommended.
The processing Holder
HGI SRL
The present privacy information has been updated on 15/10/2018